Shipping
Items made to order, including mattresses and certain bedding products ship within 7-10 days.
Online mattress orders feature free, white-glove delivery. This service includes the delivery and setup of your new mattress in your home, in a room of your choice, as well as any and all packaging and debris that. Once your mattress is ready to ship, you will be contacted to schedule a delivery appointment.
Cancellation
Orders cancelled prior to shipment will be refunded. Custom orders are subject to a 20% restocking fee.
Online Returns and Refunds
Unused bedding in new condition may be returned within 30 days of purchase, for a refund or store credit. Exceptions include mattresses, subject to the terms of our comfort accommodations policy, mattress toppers, foundations and box springs, and custom-order products. Freight charges, if applicable, are non refundable.Please contact us before returning any merchandise, as returns require an RMA.
Pricing and Promotions
Promotional offers cannot be combined and adjustments to prior purchases cannot be made. Offers posted online apply to online orders only, unless otherwise indicated. Promotional offers at retail may apply to retail sales only, and participation may vary. Policies are subject to change without notice and we reserve the right to correct printing or publishing errors. Sorry, no rainchecks.
These policies apply to products purchased online. Contact your local retailer for products purchased in store, as policies may vary.